Privacy Policy
Last Updated: December 2024
At Silver Cam, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for buying, selling, and trading camera equipment.
Information We Collect
Personal Information
- Name, email address, and phone number when you create an account
- Shipping and billing addresses for order processing
- Payment information (processed securely through third-party payment processors)
- Profile information such as display name and preferences
- Communication history with our support team
Usage Information
- Browsing history and pages visited on our website
- Products viewed, searched, or added to wishlist
- Purchase history and transaction details
- Device and browser information for technical support
Device Information
- IP address and location data (for fraud prevention and analytics)
- Browser type, operating system, and device identifiers
- Cookies and similar tracking technologies
How We Use Your Information
- Process and fulfill your orders for camera equipment
- Facilitate transactions between buyers and sellers
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and important account notifications
- Improve our website, services, and user experience
- Send marketing communications (with your consent) about new products, promotions, and camera tips
- Prevent fraud, detect security threats, and comply with legal obligations
Data Protection and Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using SSL/TLS technology
- Secure payment processing through trusted third-party providers
- Regular security audits and system updates
- Limited access to personal data on a need-to-know basis
Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform (payment processors, shipping companies, analytics providers)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our users
- With your explicit consent for specific purposes
Your Rights and Choices
- Access and review your personal information through your account settings
- Update or correct inaccurate information
- Request deletion of your account and associated data
- Opt-out of marketing communications at any time
- Disable cookies through your browser settings (may affect website functionality)
- Contact us to exercise any of these rights or ask questions about your privacy
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies for website functionality and security
- Analytics cookies to understand how visitors use our site
- Marketing cookies to personalize content and ads (with your consent)
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of Silver Cam after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email:
support@silver-cam.com
info@silver-cam.com